Diese Zahlen, veröffentlicht von der britischen Regulierungsbehörde, sind auf den deutschen Markt übertragbar. Daher nenne ich hier mal einige Zahlen - in Sachen Argumentationshilfen bei 0137.
There was material consumer harm; there were 13 consumer complaints and over 278,000 calls made from consumers to the 070 numbers;
[Verhältnis Anrufer zu Beschwerden beim Regulierer 21384:1]
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There was material consumer harm; there were 14 consumer complaints, 11 of which related to the 070 prefixed number ranges considered by the Tribunal, and over 212,000 calls made from consumers to these 070 numbers;
[15143:1]
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There was material consumer harm; there were 17 consumer complaints and over 850,000 calls made from consumers to the 070 numbers
[Verhältnis 50000:1]
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There was material consumer harm; there were 7 consumer complaints and almost 200,000 calls made from consumers to the range of 070 numbers under consideration; [ca 28000:1]
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There was material consumer harm; there were 3 consumer complaints and over 474,000 calls made from consumers to the 070 numbers [158000:1]
insgesamt:
54 (!) Beschwerden bei den Regulierern - und 2 Millionen Rückrufe. Ich habe zwar Zweifel an diesen Zahlen, aber sie wurden nun einmal so veröffentlicht... In UK kommt also auf jede Beschwerde bei den Regulierern 40000 kostenpflichtige Rückrufe! (ich ging bisher in Deutschland von einem Verhältnis von etwa 1:1000 aus...)
There was material consumer harm; there were 13 consumer complaints and over 278,000 calls made from consumers to the 070 numbers;
[Verhältnis Anrufer zu Beschwerden beim Regulierer 21384:1]
.................................................. ................................
There was material consumer harm; there were 14 consumer complaints, 11 of which related to the 070 prefixed number ranges considered by the Tribunal, and over 212,000 calls made from consumers to these 070 numbers;
[15143:1]
.................................................. ....................
There was material consumer harm; there were 17 consumer complaints and over 850,000 calls made from consumers to the 070 numbers
[Verhältnis 50000:1]
.................................................. ............................
There was material consumer harm; there were 7 consumer complaints and almost 200,000 calls made from consumers to the range of 070 numbers under consideration; [ca 28000:1]
.................................................. .............................
There was material consumer harm; there were 3 consumer complaints and over 474,000 calls made from consumers to the 070 numbers [158000:1]
insgesamt:
54 (!) Beschwerden bei den Regulierern - und 2 Millionen Rückrufe. Ich habe zwar Zweifel an diesen Zahlen, aber sie wurden nun einmal so veröffentlicht... In UK kommt also auf jede Beschwerde bei den Regulierern 40000 kostenpflichtige Rückrufe! (ich ging bisher in Deutschland von einem Verhältnis von etwa 1:1000 aus...)