Between May and June 2010, the Executive received complaints in relation to ‘070’ numbers across three Network Operator platforms. Almost all the complaints reported an unsolicited telephone call and a man’s voice saying “Hello! Hello, can you hear me?”. Further, it was reported that the call ended abruptly. Some complainants stated that they were not able to answer the phone and reported missed calls.
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Having regard to all the circumstances of the case, including the revenue of the service, the Tribunal decided to impose the following sanctions:
- A Formal Reprimand;
- A fine of £125,000.
- The Tribunal ordered that the Service Provider be prohibited from involvement in or contracting for the provision of any premium rate service for a period of two years commencing from the date of publication of this decision
